Frequently Asked Questions
What is A Bunch of Stuff?
A Bunch of Stuff is a multi-layered immersive exhibition showcasing the artwork of Johnny Depp, for the first time outside of NY.
This multimedia exhibition features large-scale immersive rooms, traditional gallery spaces, and themed retail, guiding you through the different phases of Depp's life and creative journey, enriched by his own narration.
Where are you located?
We are located at NEWoMan TAKANAWA South 2F “+Base 0”.
〒108-0074 東京都港区高輪1丁目21−2 THE LINKPILLAR 1 SOUTH 2-3F
Public transportation:
Directly connected to Takanawa Gateway Station on JR Yamanote Line and JRKeihin-Tohoku/Negishi Line.Approx. 8 min. from Tokyo Sta. on JR Keihin-Tohoku/Negishi Line.Approx. 14 minutes from Shibuya Station (JR Yamanote Line).Approximately 21 minutes from Shinjuku Station on the JR Yamanote Line(inward bound).
How long is the experience?
The experience is self-guided and can be enjoyed at your own pace. It typically lasts 40 minutes to 50 min.
How do I purchase tickets?
Tickets are best purchased online before visiting the experience.
What is the ticket refund policy?
All tickets are non-refundable, and no changes on the date / time is allowed.
Incase of cancelation due to reasons of organizer, we will announce refund term on official website.
Is a coat check available?
Lockers will be available.
Are umbrella sleeves provided?
Umbrella sleeves are available and recommended for use on rainy days by those entering the experience.
Are baby strollers allowed?
Yes, baby strollers are welcome. Our staff can hold a limited number in the coat check area. The Exhibition reserves the right to restrict the maximum number of child-carrying devices to ensure staffing levels remain sufficient to assure the smooth and safe operation of the Exhibition.
Are back packs or large bags allowed?
Backpacks or large bags are not allowed in the exhibition and may only be checked in the coat check after reasonable examination of such back packs or large bags by exhibition staff. Small hand bags and baby bags may be brought into the exhibition after reasonable examination by exhibition staff. We encourage you to leave your valuables, large bags and other personal belongings at home. For the safety of our visitors and the exhibition, all bags entering or leaving the exhibition, including purses, are subject to inspection. Exhibition staff may request at its own discretion to examine bags or personal items at any time during the exhibition.
Are pets allowed?
Pets are not permitted within the attraction. Guide dogs are welcomed into the facility. The immersive nature of the exhibition may affect service animals through darkness and noise. Please refer to our team for guidance.
Is food and beverage available?
In the venue there you can find a cafe bar space. However, you cannot consume thefood and beverage while viewing the art experience.
Are there bathrooms available?
Yes, bathrooms are available to attendees. They are located next door to the experience and are accessible before and after the show.
Is guest WiFi available?
Yes, guest Free-WiFi is available while visiting.
What payment methods are accepted at the gift shop?
The gift shop accepts credit card and cash purchases.
What is the gift shop return policy?
If you are not satisfied with your item, you can return it within 7 days from the date of delivery or the date of in store purchase for store credit or an exchange. Our store offers specialty produced prints and products which are very delicate in nature and our ability to exchange such delicate items is limited and in such cases exchanges may not be possible. We do not offer cash refunds. Pre-orders cannot be canceled or adjusted. However, you may return the item for store credit. If an item arrives damaged, please contact us via abosjapan@wearensn.com. Discounted or sale items are considered Final sale and cannot be returned or exchanged.
Is this show family friendly?
This show was designed to be accessible to all and appropriate for families. However, it should be noted that some curse words are used in the voiceover. Children cannot enter the exhibition without adult accompaniment. Children are classified as 12 years of age and under. Anyone aged 12 and under must be accompanied at all times by an adult 20+ throughout the exhibition. Children aged 12and under must have a valid ticket for entrance into the exhibition.
Is the exhibition accessible?
There are no stairs in the Exhibition, and all height transitions meet ADA requirements. As the attraction is a walking and standing experience, guests using wheelchairs may request support from any The Exhibition team member to ensure they receive assistance in finding a location where their line of sight is not disrupted by others. Please refer to the Guidelines and Accessibility section of the website for a detailed description or contact us at abosjapan@wearensn.com.
